FAQ

FAQ2019-03-18T12:04:45+02:00
Q1. Are registered with Samro and Sampra?2019-03-18T06:25:12+02:00

Absolutely.

Q2. How Will You Be Dressed For My Occasion?2019-03-18T11:56:56+02:00

Smart Black Pants, Buttoned Shirt & Smart Shoes Or A Smart Suit If Requested.

Q3. Do You Use Professional Equipment?2019-03-18T11:57:19+02:00

We Only Use Top Of The Range Quality Sound And Lighting Equipment…JBL, Shure, Behringer, Chauvet…

Q4. Do You Have Terms & Conditions Of Service?2019-03-18T06:26:34+02:00

Yes We Do. Please Refer To Our Terms And Conditions Which Will Be Mailed To You With Our Rate Card.
Terms and conditions

Q5. Do You Have A Refund Policy?2019-03-18T06:27:18+02:00

Yes We Do. Please Refer To Our Terms And Conditions Which Will Be Mailed To You With Our Rate Card.

Terms and conditions

Q6. Do You Have Access To Replacement DJs?2019-03-18T06:27:49+02:00

We Do Have DJs On Standby In The Event Of A DJ Being Unable To Perform (Death, Injury Etc.).

Q7. Do You Request For Feedback After The Function?2019-03-18T06:29:12+02:00

We Ask For Feedback After Every Function To Measure The Quality Of Our Service. We Strive For Perfection At Every Function We Perform At.

Q8. Do You Take Requests?2019-03-18T06:29:15+02:00

We Do Take Requests. Please Refer To Our Terms And Conditions Which Will Be Mailed To You With Our Quote.

Q9. Do You Have Professional Liability Insurance?2019-03-18T06:29:34+02:00

Most Definitely. We Are Insured By Outsurance.

Q10. Can I provide you with a list of music we’d like to hear?2019-03-18T12:01:14+02:00

This information is collected during the planning phase of the booking.

Q11. Can I meet with the DJ prior to the event?2019-05-10T23:12:48+02:00

A meeting is included as standard in all our gold and platinum packages. You can request to meet with your DJ prior to the event for planning purposes if you booked a silver / value package for your event. An additional fee will be levied to cover the costs of the meeting. Alternatively, you can take advantage of our electronic planning process which guarantees that no detail of your special event is missed or forgotten. Everything is recorded completely in writing by you for easy referral.

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